Refund Policy

We strive to ensure that our customers are satisfied with our services. However, we understand that there may be circumstances where a refund is appropriate. This Refund Policy outlines the terms and conditions for requesting a refund for purchases made through our platform.

1. Subscription Refunds

We offer a 14-day money-back guarantee for all new subscribers. If you are not satisfied with our service within the first 14 days of your initial purchase, you may request a full refund by contacting our support team.

Refund requests made after the 14-day period will not be eligible unless required by applicable consumer law.

2. Renewals

Renewal payments are non-refundable. To avoid being charged for the next billing cycle, you must cancel your subscription before the renewal date. Once a subscription renews, we are unable to offer a refund.

3. Eligibility Criteria

To be eligible for a refund:

• Your request must be made within 14 days of the initial purchase.
• You must provide a valid reason for dissatisfaction.
• You must not have used the platform in a way that violates our Terms of Service.
• Your request must be made within 14 days of the initial purchase.

We reserve the right to refuse refund requests that do not meet these conditions.

4. How to Request a Refund

To request a refund, please contact our support team at [email protected] with the following details:

• Your full name
• Email address used for the purchase
• Purchase date
• Reason for refund

We will review your request and respond within 3 business days.

5. Chargebacks

Initiating a chargeback without first contacting our support team will result in the permanent suspension of your account and services.

6. Contact Us

If you have any questions regarding this policy, feel free to reach out to us at: [email protected]